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Privacy Policy

Privacy Policy


Faster Property Solutions-UK Ltd operates the website located at the URL www.fasterpropertysolutions.co.uk which is an online resource for home owners, hereinafter referred to as the “Faster Property Solutions-UK Ltd”. This policy applies to a “Visitor”, who is also referred to as a “Prospect” (which means a person who browses the website).

Prospects who have an interest in selling their home through “Faster Property Solutions-UK Ltd" will complete an enquiry form which requests personal information, including such things as:

  • Name of the Prospect;
  • Last name of the Prospect;
  • Email address;
  • Postcode;
  • Telephone Number.


Other information submitted by Prospects to Faster Property Solutions-UK Ltd

Faster Property Solutions-UK Ltd collects Prospect-submitted account information such as name and e-mail address, to identify Prospect and send notifications related to the use of and promotion of the website and other Faster Property Solutions-UK Ltd services. During the verification process additional information is required but this information is not recorded by Faster Property Solutions-UK Ltd. Only the outcome of the verification process will be stored. Faster Property Solutions-UK does not store or share financial information with 3rd parties.


Information not directly submitted by Users to Faster Property Solutions-UK Ltd

Faster Property Solutions-UK Ltd also collects some information from users that is not personally identifiable, such as your IP address. This information is gathered from all Users.


Information that Users do not submit to us

Faster Property Solutions-UK Ltd logs non-personally identifiable information including IP address, profile information and aggregate user data from Users. This data is used for security purposes to manage the website, track usage and improve Faster Property Solutions-UK Ltd services.


Sharing of the information this website gathers and/or tracks

Unless you have given your express permission or you are expressly informed otherwise, we do not sell, rent, share, trade or give away any of your personal information, unless required by law. However, Faster Property Solutions-UK Ltd may share profile information and aggregate usage information in a non-personally identifiable manner with third parties in order to present to Prospect and other Users of Faster Property Solutions-UK Ltd Services more targeted products and services. In such situations Faster Property Solutions-UK Ltd will never disclose information that would personally identify you. For our service to be of most benefit to you we may be asked to share confirm or disclose data items such as your location by another Partner Site. All such data will be communicated always subject to our agreements with Faster Property Solutions-UK Ltd Users.


Links

Faster Property Solutions-UK Ltd website may contain links to other websites. This includes links that are placed there by Faster Property Solutions-UK Ltd such as in advertisements. Faster Property Solutions-UK Ltd is not responsible for the privacy practices of any other website or service. Users should be aware of when they leave the website, and should read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by Faster Property Solutions-UK Ltd .


Cookies and tracking software

We use “cookies” and other types of tracking software in order to personalise your visit to our website and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user’s computer to be identified.

We may use the information provided by cookies to analyse trends, administer the website, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies. If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our website requires the use of cookies in order to work at its best. If you do not wish these cookies to be used then please note that you may not experience our site working to their best effect.


Third-party advertising

Advertisements appearing on this website may be delivered to users by Faster Property Solutions-UK Ltd or one of its web advertising partners. A web advertising partner may set cookies. These cookies allow the ad network to recognise your computer each time they send you an online advertisement. In this way, the ad network may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers the use of cookies by Faster Property Solutions-UK Ltd and does not cover the use of cookies by any advertisers.


Security

We use industry standard or better measures to protect all information that is stored on our servers and within our database. We limit the access to this information to those employees who need access to perform their job function such as our customer service personnel and technical staff.


Sharing and disclosure of information that Faster Property Solutions-UK Ltd collects

Except as otherwise described in this privacy statement, Faster Property Solutions-UK Ltd will not disclose personal information to any third party unless we have your express permission or we believe that disclosure is necessary: (1) to comply with any laws, rules or regulations of duly constituted governmental authorities; (2) to respond to a subpoena, search warrant or other legal process received by Faster Property Solutions-UK Ltd , whether or not a response is required by applicable law; (3) to enforce Faster Property Solutions-UK Ltd ’s Terms of Use or to otherwise protect the legal rights of Faster Property Solutions-UK Ltd ; or (4) to protect the security or safety of prospect of the public and Users.


Changes in our privacy policy

If we change our privacy policy, we will post those changes on the website so Prospect and other Users of Faster Property Solutions-UK Ltd website are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we are going to use Prospect’ or other Users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify those Prospect and users via e-mail or by placing a prominent notice on the website.

Faster Property Solutions-UK Limited is registered with the Information Commissioner's Office (ICO) and subscribes to following and complying with the Data Protection Act.


Contacting Faster Property Solutions-UK Ltd

If you have any questions about the security of the website, please contact us at enquiries@fasterpropertysolutions.co.uk.

LLAS
The Property Ombudsman
CSC